Refund Policy

At VinzoTech, we are committed to delivering high-quality SEO, PPC, website development, white-label SEO, social media marketing, and digital growth services.

Because our services involve strategic planning, research, technical implementation, team hours, and milestone-based delivery, this Refund Policy explains when refunds may or may not apply.

By purchasing or approving any service from vinzotech.com, you agree to the terms below.

1. General Refund Principle

Digital marketing and web development services are time-based, effort-based, and milestone-driven services, not physical products.

For this reason, refunds are considered only for the unused portion of work that has not yet been started or allocated.

Any completed work, delivered milestones, research, planning, consultation time, strategy development, reporting, account setup, audits, or implementation effort remains non-refundable.

2. SEO & Monthly Retainer Services

For monthly services such as:

• SEO
• Local SEO
• White Label SEO
• PPC Management
• Social Media Marketing
• Content Optimization
• CRO support

Important terms:

• Once the monthly cycle begins, the paid month is non-refundable
• Work hours, strategy allocation, team scheduling, and reporting resources are reserved in advance
• Cancellation affects future billing only
• Current active month charges remain payable

3. Website Development & Landing Page Projects

• Initial discovery and planning fees are non-refundable
• Completed milestones are non-refundable
• Partially completed phases may be billed proportionally
• Design approvals lock that stage as billable
• Development work already started remains chargeable

If a project is canceled mid-way, the refund (if applicable) is calculated only on the remaining unstarted milestones.

4. White Label SEO Services

For white label SEO, partner SEO fulfillment, and reseller services:

• Strategy work
• Deliverable preparation
• Reporting setup
• Fulfillment hours
• Account onboarding
• Keyword mapping
• SOP allocation

are all non-refundable once started.

Due to the confidential and resource-allocated nature of white label work, refunds are limited only to future unassigned deliverables.

5. Paid Media & Ad Spend

• Management fees are separate from ad spend
• Ad spend paid directly to Google, Meta, LinkedIn, or other platforms is not refundable by VinzoTech
• Platform credits, rejected ads, or unused balances are governed by the respective platform policies
• Campaign setup and optimization fees remain non-refundable once started

6. Consultation, Audits & Strategy Sessions

Any paid:

• SEO audit
• Consultation
• Growth roadmap
• Strategy workshop
• Technical review
• Account audit
• CRO review

is non-refundable once the session has been delivered or the report has been shared.

These services are knowledge-based and completed upon delivery.

7. Client Delay or Non-Response

Refunds are not applicable for delays caused by:

• Missing access credentials
• Delayed content
• Approval delays
• Paused communication
• Delayed feedback
• Internal client-side dependencies
• Hosting access delays
• Legal or compliance approvals

Time reserved and work already completed remains billable.

8. Cancellation Policy

Clients may cancel ongoing services by providing written notice through:

• Official email
• Approved WhatsApp communication
• Signed project communication channel

Cancellation must be requested before the next billing cycle or next milestone begins.

Approved cancellations stop future billing only.

The current active cycle remains non-refundable.

9. Exceptional Refund Cases

• Duplicate payment was made
• Billing error occurred
• Service was mistakenly invoiced
• Work was not started at all
• Cancellation was approved before resource allocation

Approved refunds are processed within 7 to 14 business days.

10. Non-Refundable Items

• Discovery calls
• SEO research
• Keyword mapping
• Competitor audits
• Content planning
• PPC campaign setup
• Account integrations
• Design mockups
• Development hours
• White label deliverables
• Monthly reporting
• Consultation calls
• Implementation work

11. Policy Updates

We may update this Refund Policy from time to time based on:

• Service structure changes
• Pricing model updates
• Legal requirements
• Milestone workflows
• Subscription model changes

Updated versions will be published on this page.

Last Updated: March 2026

12. Contact Details

For any refund or billing-related questions, contact:

VinzoTech
Email: contact@vinzotech.com
India: +91 84607 86290
USA: +1 (201) 204 8299
Website: https://vinzotech.com